Places we have been.

Wednesday, February 25, 2009

Living in Mississauga, Ontario

From the busy environment in downtown Toronto, we now moved to Mississauga. It is a city in the west of Toronto with a population of 750,000. It is just about 20 minutes drive from downtown Toronto.

When we came back September last year, we stayed in a hotel for a few days while we were searching for a fully-furnished accommodation. We have decided to take a place around the City Centre area simply for convenience. It wasn't difficult at all to find a good place in this vicinity because there are quite a number of high rise condominiums complex surrounding the area: The Ovation, City Gate, Monarchy, The Capital Condos and more. This is a prime location in the city. Here you can find the City Hall, the city public library, the Living Arts (a cultural centre), the very popular Square One Mall and most of all, the bus terminal hub which is right next to the mall. It is pretty convenient to travel to nearby cities.


The Square One Shopping Mall


The City Gate


The Ovation



The Public Library, The Capitol Condominiums and the Mississauga City Hall


We find our place pretty much quick. I just browsed through the internet then I short-listed a few agencies and gathered a little more information online. To make things easier, I have made a list of our requirements, concerns and questions prior to getting them on the line. The first agency I made contact with, showed us their units available in the Ovation Condominiums. The first few units are not really very welcoming, the furniture and the units layout did not meet our criteria so I asked them to show us more. The last unit we saw immediately got my attention. I like the size and the layout. Subsequently, we were taken around to see all the facilities in the building which includes a good size of indoor swimming pool with spa, a huge dry sauna bath room, fitness gym, aerobics room, mini-golf, billiard room, cards room, bowling lane, a movie theatre and a party room. Amazing! It is a perfect place to be in, especially during the winter season when it is difficult to go out. We then went to their office and sat down to discuss and agree on the details. Since I did have a list of requirements, it didn't take us long to come up with a decision.


The Square One, viewed from our apartment


View from the balcony, far behind is the Ontario Lake



Toronto skyline as seen from the apartment


The swimming pool ans spa

When we moved-in, I run through my list and communicated with the agency everything we want to be addressed. It was not at all an easy ride; we had lots of frustrations and nerve-wracking situations dealing with the agency. One thing is for sure is that, their service is sub-standard. The most frustrating thing is that when we request or complain something, we always get a 'Yes' but no one tells us when it will be addressed. They left us hanging in the air. There were many of those issues that I couldn't enumerate anymore. Considering the monthly rental rate, we are expecting a very good or at least a reasonable service. Until one day our patience has reached its maximum elasticity point. It was about the retouch painting in the walls because there were lots of black lines and scratches all over. It has been more than a month that they haven't done anything about it, let alone telling us if they ever have a plan of doing it. It was then when I got them on the phone and blasted them. I asked them to tell us if they would ever do it or not at all so we could plan to pack-up our things and move out. Only then things moved, quickly they sent someone to do the painting. Is this how things work? Well, whatever it is it worked. Later on, I observed that there services has improved. I don't know if it is because their utility man is a fellow-Filipino whom I could explain the customer's expectations and I gave him some tips as well on how to deal with them efficiently. To cut the story short, we stayed in that unit for three months. Jokingly, I told him why you don’t hire me to improve your services (lol).
Since we had to leave the country for the Christmas Holidays, we were contemplating if we will stay in the same place or not. So, I started to contact few agencies again to check if we could find a better place. I had viewings but at the end of the day, I still prefer the layout of the current unit. We then decided to stay in the same place but will demand for a better service.

Evening view
Evening view from the balcony




Inside the suite






The living room


We came back here end of January, to our surprise we have another unit exactly the same layout with the previous one but it is newly and nicely furnished with brand new furniture and utensils. Still there were missing items, again I made a list for them to address. Funny enough, when the utility guy got my list thru email, he said 'Oh, she is back!' (lol). Surely, their service has improved. I would like to think that they must have learned it from us. They even provide a weekly maid service instead of once a month as they previously offered. I am delighted to have fellow-Filipinas to do such service. Apart from them really doing a good job, it is also heart-warming to have them around. Somehow, we managed to have a better relationship now. I hope it will stay that way and will extend to their other and future customers.

In getting around Mississauga, they have a very good transport system. The Mississauga Transit offers a comprehensive network of bus routes throughout the City. Route maps can be obtained online or in print form from the Transit Terminal. You can their route planner online -
http://www.mississauga.ca/portal/residents/publictransit
In travelling to the areas surrounding the Greater Toronto Area, Go Transit is providing efficient services. Check their website - http://www.gotransit.com/publicroot/en/Default.aspx
Because of the weather conditions, I haven't gone much around Mississauga. On foot, I have been just around the City Centre area. The public library and the Square One Mall are just across the street, as well as the Catholic Church which is just behind the complex. Hopefully during spring and summer time I will be able to go around the city conveniently.

For our basic needs like groceries, we drive to various places. That's the benefit of living close to residential areas because we are closer to the supermarkets and most of all to the Asian Supermarkets where we can buy our well-loved and craved-for food.

Unlike in downtown Toronto where I went around most of the time on foot; here in Mississauga, though we are living in the City Centre area, it is less busy. To go to other shopping areas we have to drive or take a bus because it is quite far.

Certainly, it is a different environment and a different way of life.

Posted by: Jernie

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